Privacy Policy

FinishTeam Solutions LLC   

Effective Date: January 1, 2025                              

FinishTeam Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you engage with us for appointment confirmations, reminders, and/or promotional communications.

  1. Information We Collect

We may collect the following information:

Name

Phone number

Email address

Appointment details

Marketing and communication preferences

  1. How We Use Your Information

We use your information to:

Schedule, confirm, and remind you of appointments

Send updates, special offers, and promotional messages (with your consent)

Respond to your inquiries and provide customer support

Comply with applicable legal requirements

  1. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information based on:

Consent — for marketing and promotional messages

Contractual necessity — to manage and confirm appointments

Legal obligation — to comply with applicable laws

You may withdraw your consent at any time by contacting us.

  1. Your Rights Under GDPR

If you are in the EEA, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Restrict or object to our processing

Withdraw consent at any time

Lodge a complaint with your local data protection authority

To exercise these rights, please email info@finishteamsolutions.com.

  1. Your Rights Under CCPA

If you are a California resident, you have the right to:

Know what personal information we collect, use, and share

Request deletion of your personal information

Opt out of the sale of your personal information (note: we do not sell your data)

Not be discriminated against for exercising your privacy rights

To submit a request, please email info@finishteamsolutions.com or call 252-590-4935.

  1. Data Sharing

We do not sell your personal information. We may share your information only with trusted service providers who help us deliver our services or when required by law.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

  1. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

  1. Opt-Out Options

You may opt out of promotional communications at any time by:

Clicking “unsubscribe” in any marketing email

Replying “STOP” to any promotional SMS

Contacting us at info@finishteamsolutions.com

Appointment-related communications may continue unless you specifically request otherwise.

  1. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us:

FinishTeam Solutions
4030 Wake Forest Road, Suite 349
Raleigh, North Carolina 27609
Phone: 252-590-4935
info@finishteamsolutions.com

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